Dativery can improve your Helpdesk by adding relevant information directly to your Helpdesk. On the other hand, it can show Helpdesk tickets in other applications like CRM or Email.
CRM information
When you receive a ticket from your customer, Dativery will let you know more about that customer – contact information, lead stage, customer classification and much more.
Unpaid invoices
Dativery will let you know if the customer is due.
Communication feed
Dativery can combine multiple communication feeds into one. Mails in Helpdesk, mentions on Twitter, messages from Facebook, Newsletter in MailChimp. Everything on one list.
Social networks
Social networks can provide you a lot of information about your customer. Use them.
